Most landlord–tenant problems in Dubai are solved by talking. When they are not, the Rental Dispute Settlement Centre (RDSC) — part of the Dubai Land Department — decides rental disputes for both landlords and tenants.
Common disputes
Step 1: Try to solve it first
1. Raise the problem in writing with dates and photos
2. Refer to your tenancy contract, Ejari and the relevant rule — for example RERA rent increase limits or deposit deductions
3. Give a clear deadline to respond
4. Keep every message and receipt
Many disputes end here, once both sides see the facts.
Step 2: Prepare your case
You will usually need:
Step 3: File at the RDSC
Cases can be filed through the RDSC's official channels, including online and at approved centres. A filing fee is charged, generally based on a percentage of the yearly rent with a minimum and maximum — check the current fee schedule when you file.
The RDSC may first try to settle the matter by agreement. If that does not work, the case goes to a decision.
Tips
Avoid disputes from the start
A clear contract, a written move-in inspection and receipts for every payment prevent most problems. Our free tenancy contract generator, addendum generator and move-in checklist help.